Aug 133 min read
MemberShift: Why Membership Declines & How to Bring Them Back
Welcome to the Membership IQ, where you go to get smart about membership. Decline in association membership made national headlines for...
Aug 122 min read
The Greater Good in Membership
I have a new book out! MemberShift: Why Members Leave and The Strategies Proven to Bring Them Back is a must-read for all who are...
Feb 234 min read
7 Signs Your Membership Organization Forgot How to Be a Membership Organization
When widespread membership decline was first cited as a trend in the mid-1990s, panic set in, and associations clutched their proverbial...