Aug 13, 20243 min read
MemberShift: Why Membership Declines & How to Bring Them Back
Welcome to the Membership IQ, where you go to get smart about membership. Â Decline in association membership made national headlines for...
Aug 12, 20242 min read
The Greater Good in Membership
I have a new book out! MemberShift: Why Members Leave and The Strategies Proven to Bring Them Back  is a must-read for all who are...
Feb 23, 20244 min read
7 Signs Your Membership Organization Forgot How to Be a Membership Organization
When widespread membership decline was first cited as a trend in the mid-1990s, panic set in, and associations clutched their proverbial...