At XYZ University, customer service is everything. We value our clients and take great pride in our work. And just like any other hard-working student, we’re proud of the fact that most clients give us an ‘A+’.
“Sarah’s presentation connected with our volunteer chapter leaders to stop and think about the future of the association and its membership demographics. She guided our members through information, member exchange and group exercises to identify each chapter’s niche and how each chapter needs to make it a priority to identify, recruit and engage the next generation of members and leaders. Sarah’s message strongly resonated with our leaders to focus on developing a plan, creating messages and utilizing technology resources to reach Generation X and Y in building the future for our association and its 63 chapters. Sarah immediately connected with our volunteer leaders making her presentation stand out and her message memorable during our biennial Chapter Leaders Training.”
- Brian Van Norman, American Public Works Association
“Sarah Sladek has started a revolution among the home builders associations in Texas! We are a ‘Baby Boomer’ organization in need of a wake-up call. Sarah not only got our attention but gave us a blueprint to help us move forward. If we use the tools she provided us with, our association will appeal to Gens X, Y and Z, and we will be relevant for years to come.”
- Lorraine Urey, Texas Association of Builders
“Sarah is a wonderful speaker who can appeal to all types of difference individuals. She knows what she is doing when it comes to the topic of generations!”
- Breanne Talbott, Roller Skating Association
“Thanks to the future-forward statistics Sarah laid-out in “The End of Membership As We Know It,” I was able to write and deliver a logical, data-rich, thought-provoking membership plan for my National Board of Directors. My presentation lasted exactly one hour and included clear ideas for drawing new Gen X recruits into our (graying) membership pipeline. There was so much buy-in from the Board, I received a standing ovation. Amazing!”
- Lisa Juhl, Mercedes-Benz Club of America
“[Sarah] is absolutely incredible. [She] has already changed a number of things we’ll be doing.”
- Colorado Society of Association Executives event attendee
“I enjoyed [Sarah's] presentations and talking with her during her visit to Hickory. I have begun to see how a better-informed approach to Gen Y can improve my strategy to reach everyone. [Sarah] has helped me see the importance of engaging them all.”
- Tony Stafford, Profit & Leadership Consulting
“I had the pleasure of working with Sarah Sladek as she recently facilitated the first meeting of the Texas Dental Association’s Task Force on Relevancy. Ms. Sladek was able to quickly engage the participants, guide them through some tough discussions and help move them to a place of understanding as to what our association needs to do to ensure future growth.”
- Lee Ann Johnson, Texas Dental Association
“[Sarah's] breakout was the highlight of NAIFA 2012. I picked up her book and look forward to taking some of her thought-provoking and insightful ideas back to our local association in New Orleans. Thank you, again!”
- J. King, MetLife
“[Sarah's] book so inspired several departments within our bar association and we have spent many hours working through the book and how it relates to our membership.”"
- A.M., The Bar Association of San Francisco
“Sarah’s presentation has continued to cause a stir among our local and HBAs. She was a HUGE hit!”
- D.O., National Association of Home Builders
“I was impressed by Sarah Sladek’s presentation at our division leadership training. She customized the training for our organization. She gave us specific and practical ideas and tips on how we can add members to our organization. I left with all sorts of ideas on what I wanted to work on.”
- M.T., International Association of Administrative Professionals, MN-ND-SD
“[Participants] loved you as much as we do. The gift of your time and resources was greatly appreciated by the participants and NLC staff alike.”
- J.P., National League of Cities
“The buzz was great all day–everyone was giving positive feedback. They loved [Sarah] and found value in what she was presenting. Thank you!”
- B.J., International Association of Administrative Professionals, MN-ND-SD
“[Sarah Sladek's] book, ‘The End of Membership As We Know It’ is the bomb. [It is] a must read for every CEO, membership person and plenty of Board leaders.”
- B.H., The NonProfit Center
via ASAE discussion board
“Many thanks for a fantastic presentation. Your keynote presentation, The End of Membership As We Know It left everyone with many key takeaways. Personally, I made many, many notes that I’ll definitely keep in mind as I move forward in my leadership of FSAE. I look forward to working with you again in the future.”
- D.M., Florida Society of Association Executives
“Thanks to XYZ University’s insight into the attributes and attitudes of Generations X & Y, as well as their organizational management acumen, we were able to implement some very significant changes within our organization.”
- T.W., National Athletic Trainer Association
“Change isn’t necessarily progress, but when an association can tether change to progress and benefit its members in the process, the association will grow and prosper. We hired XYZ University during a time of membership decline, immediately prior to the Great Recession. I can honestly say that because we followed the advice that Sarah Sladek provided, our association never experienced a recession. In fact, our association grew 13.5% and hosted its largest conference in association history.”
- J.W., American College of Sports Medicine
“XYZ University’s perspective was very timely for our industry as we work to determine not only our customer of the future but what our association will look like in 2015. Sarah Sladek engaged our chapters to think in different ways about engagement, the use of technology and her ‘what’s in it for me’ outlook translated well for our membership strategies.”
- E.P., Associated General Contractors of America
“I have hired XYZ University on more than one occasion. Sarah Sladek’s books, presentations, and strategic plans are thought-provoking and solution-oriented. She makes success possible because she makes it easy to adapt to change and embrace the future.”
- N.R., General Federation of Women’s Clubs
