At XYZ University, customer service is everything. We value our clients and take great pride in our work. And just like any other hard-working student, we’re proud of the fact that most clients give us an ‘A+’.
“Thanks to XYZ University’s insight into the attributes and attitudes of Generations X & Y, as well as their organizational management acumen, we were able to implement some very significant changes within our organization.”
- T.W., National Athletic Trainer Association
“Change isn’t necessarily progress, but when an association can tether change to progress and benefit its members in the process, the association will grow and prosper. We hired XYZ University during a time of membership decline, immediately prior to the Great Recession. I can honestly say that because we followed the advice that Sarah Sladek provided, our association never experienced a recession. In fact, our association grew 13.5% and hosted its largest conference in association history.”
- J.W., American College of Sports Medicine
“XYZ University’s perspective was very timely for our industry as we work to determine not only our customer of the future but what our association will look like in 2015. Sarah Sladek engaged our chapters to think in different ways about engagement, the use of technology and her ‘what’s in it for me’ outlook translated well for our membership strategies.”
- E.P., Associated General Contractors of America
“I have hired XYZ University on more than one occasion. Sarah Sladek’s books, presentations, and strategic plans are thought-provoking and solution-oriented. She makes success possible because she makes it easy to adapt to change and embrace the future.”
- N.R., General Federation of Women’s Clubs


